This accessibility statement applies to the Social Care Finance Gateway website (https://northyorkshire.mycostofcare.com/) which is managed by Oxford Computer Consultants on behalf of North Yorkshire.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We use plain English as much as we can to make the content easier to understand.
Most of this website is accessible but we know there are some parts that are not fully accessible:
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think that we are not meeting accessibility requirements, please contact us. We aim to get back to you within 14 days. You can also contact us if you need help using this service or would like to request any of this website’s information in a different format, such as accessible PDF, large print, easy read, audio recording, or braille.
Address: 23-28 Hythe Bridge Street, Oxford, OX1 2EP
Tel: +44 (0)1865 305200
Email: info@oxfordcc.co.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) .
Oxford Computer Consultants is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed on this page.
The content listed below is non-accessible for the stated reasons.
Our site is regularly reviewed with manual audits by our accessibility consultants and by scans with an automated testing tool.
This statement was prepared on 01 June 2021. It was last reviewed on 31 October 2023. This website was last tested on 31 October 2023. The test was carried out by Oxford Computer Consultants. We tested a large sample size of page types and varieties from our site, with the aim to represent the main user scenarios and the most popular tasks.
We complete our accessibility audits by testing how the site performs when accessed using accessibility tools such as WAVE Evaluation Tool (to test coding elements) and WebAIM Contrast Checker (to test the contrast levels between colours with hexadecimal accuracy).